Contact
To help me fix it faster, please include:
- Which game and which version (Play Store page, "About this app")
- Your phone model and Android version
- What you were doing, and what happened instead
- A screenshot, if you can
Moonrope
How do I get a new version?
Google Play updates the game for you. When an update is ready, Moonrope also shows a "A new Moonrope is ready" pop-up on the menu; tap Update now to download it.
How do I replay Lumi's lesson?
Settings → Lesson → Show Lumi's lesson again.
How do I turn off game statistics?
Settings → Privacy.
The game feels slow on my phone.
Moonrope automatically lowers visual effects after a few seconds of slow frames. Closing other apps also helps.
I bought Moonrope+. How do I get it on a new phone?
Sign in to Google Play with the same Google account. If it doesn't appear, email me and I'll help.
How do I reset my scores?
Clear the app's storage in your phone's settings, or uninstall and reinstall. Nothing is stored anywhere else.
Felt Flight
How do I get a new version?
Google Play updates the game for you. When an update is ready, the game also offers it on the menu.
How do I replay the first-flight lesson with Pip?
Open Settings and choose to show the lesson again.
How do I switch to portrait or landscape?
Settings → Screen → Portrait. Landscape follows the way you turn your phone.
The game feels slow on my phone.
Settings → Graphics → Normal. The game also switches to Normal by itself if the phone struggles.
How do I start at a higher level?
Open a level's gate by banking enough buttons in a flight. After that you can start there from Settings → Start from, using buttons from your jar.
I bought Remove ads. How do I get it on a new phone?
Sign in to Google Play with the same Google account, then tap Settings → Restore purchase. If it doesn't appear, email me and I'll help.
How do I reset my scores?
Clear the app's storage in your phone's settings, or uninstall and reinstall. Nothing is stored anywhere else.
Something isn't working.
Close and reopen the game, and check that your phone has free storage. If it still happens, email me with your phone model and what you were doing.
Void Brawl
How do I get a new version?
Google Play updates the game for you. When a new version is ready, Void Brawl also shows an "Update available" message on the menu. You can check any time from Settings → Updates.
How do I aim and fire?
Use the right stick. Move your thumb a little to aim only. Push out past the outer ring to fire. Double-tap and hold to fire your rope.
The game feels slow or warms my phone.
Settings → Graphics: set Glow and effects to LOW and Frame rate to 30. Closing other apps also helps.
How do I see the whole arena?
Tap FULL ARENA at the bottom left during a match. Tap BACK TO SHIP to return to your ship.
How do I get an extra respawn?
In Classic, when you use your last respawn, you can choose to watch a short ad for one more respawn. It is offered once per match, and only when an ad is ready.
Why do I see ads?
Void Brawl is free and supported by ads: a banner on menu screens and a short ad after some matches. No ads appear during a match.
How do I reset my settings?
Settings → Reset settings, or clear the app's storage in your phone's settings. Nothing is stored anywhere else.
Your data
Scores, checkpoints and settings stay on your phone. Details for each game are in its privacy policy, linked above.